Shipping policy

How much does delivery cost?

Shipping is £3.99 in the UK.

Orders over £15 qualify for FREE shipping in the UK.

Trade orders qualify for carriage paid shipping in UK with minimum orders over £50 + VAT.

Please contact us at support@brandorganic.co.uk for prices outside this area.

Who will deliver my order?

All UK orders are shipped using our preferred couriers. 

How long will delivery take?

We aim to have your order delivered within 5 working days.

Returns Procedure:

We hope you are pleased with your purchase of products. If you are not satisfied with the goods supplied and wish to return any items bought from us then we will be happy to issue a refund, as long as the product is unopened and in its original condition.

Please let us know, in writing at support@brandorganic.co.uk, within 14 days of receipt of purchase, the reason for the return where we can begin the returns process.

Items authorised for return should be shipped via a recorded shipping method within a reasonable time frame (please try and return goods within 14 days).

If you wish to change or cancel your order then you should notify us:
support@brandorganic.co.uk

All orders placed via this website will be managed by Brand Organic Ltd.